Logmind users are DevOps and IT Operations professionals who want to be informed about their system and application issues proactively and automate the process without the need for creating rules. This helps them manage and maintain their applications, servers, platforms and containers bug-free at scale.

Who are your typical customers?

Our clients are mostly from Switzerland and come from very different domains such as IT security, construction, NGO and industrial.

Where are your customers from?

Yes, you can move to the next higher tier once you reach the upper limit. We will notify you in advance.

Can you scale to match my rapidly growing needs?

Our model is fair and transparent: all of our tiers are based on the unique criteria of the maximum number of logs processed per second by Logmind. No extra fee for additional users or the integration of new data sources. Support is included.

What is your pricing model?

General

Logmind can identify problems and provide meaningful insights from the second you connect it to your log sources.

How soon can Logmind insights start providing the value?

Logmind can accept any logs in text or JSON format, structured or unstructured, as long as a human can read it.

What are log formats that are supported by Logmind?

Onboarding is very easy and fast for the client: after selecting the data sources, you will need to establish the secured connection to the Logmind platform. Logmind team takes care of the data preparation and integration. Once this done, you can already see the results in your Logmind session.

What is the usual onboarding process to start working with Logmind?

Alerts can be communicated through different channels: email, Slack, PagerDuty, ServiceNow. If you prefer other channels, please don&#x27;t forget to mention it to us.

How can I get notified of alerts when a new insight is generated?

Yes, we do.

Do you offer integration with ServiceNow?

Our approach is rather fresh: instead of a mere display of dashboards and the need to establish detection rules or thresholds, we focus on signalling as early as possible complex problems to the users. This gives them enough time to react and avoid stressful situations when impacting problems are already happening.

How is your solution different from other monitoring tools?

In addition to the real-time automatic detection of errors, we help you accelerate the resolution of your problems thanks to the provided explanations and recommended solutions.

What other advantages could I get with Logmind?

Platform

Find answers to the most frequently asked questions about Logmind platform.