Logmind customers are medium to large enterprises from all industries. Within those companies, the platform users are DevOps and IT Operations professionals who want to optimize their operations, manage their system and application issues proactively and automate the process without the need for creating rules. This helps them manage and maintain their applications, servers, platforms and containers bug-free at scale.
Yes, you can move to the next higher tier once you reach the upper limit. We will notify you in advance.
The platform is built on state-of-the-art Machine Learning as well as Generative AI techniques to extract structured information and enhance use experience. Machine Learning is used to detect anomalies, correlate logs, metrics and alert, map dependencies and filter noise. Generative AI adds contextual understanding to incidents, infer root causes automatically and suggest remediation and recovery actions, also acting as AI assistant and for natural-language queries for ops teams.
Our clients are mostly from Switzerland and Europe, and come from very different domains such as IT security, construction, NGO and industrial.
Our model is fair and transparent: all of our tiers are based on the unique criteria of the maximum number of logs processed per second by Logmind. No extra fee for additional users or the integration of new data sources. Support is included.
Logmind's platfom and its advanced Machine Learning engine brings preventive automation and proactive troubleshooting to a whole new level. The approach disrupts existing solutions and helps anticipate the unexpected in the most easy way: instead of a mere display of dashboards and the need to establish detection rules or thresholds, the platform focuses on automatically signaling as early as possible complex, hidden problems to the users. This gives them enough time to react and avoid stressful situations when impacting problems are already happening.
Logmind can identify problems and provide meaningful insights from the second you connect it to your log sources.
Onboarding is very easy and fast for the client: after selecting the data sources, you will need to establish the secured connection to the Logmind platform. Logmind team takes care of the data preparation and integration. Once this done, you can already see the results in your Logmind session.
Logmind can accept any events, logs and further data in text or JSON format, structured or unstructured, as long as a human can read it.
Alerts can be communicated through different channels: email, Slack, PagerDuty, ServiceNow. If you prefer other channels, please don't forget to mention it to us.